SHIPPING

Meissa print & pattern will make every effort to ensure that all orders reach you in perfect condition.

 Free 2-5 working days UK delivery on orders £50 and over
Standard 2-5 working days UK delivery £2

We currently ship to the UK and EU. Other destinations are available on request.

All orders received are shipped within 48 hours except Sundays/holidays unless stated otherwise.
Custom made orders, on-demand products and personalized products excluded. (See product for delivery times)

We deliver to all countries of the European Union via Royal Mail tracked & signed or courier: £12

RETURNS/REFUNDS

Meissa print & pattern offer a 30 Day Refund Policy

In the unfortunate event that you are dissatisfied with an item you have purchased from us, we are happy to provide you with a refund for the item value or exchange the item for another of your liking to the same value within 30 days of the purchase date. The cost of returning the product is paid by the buyer except for an incorrect or faulty product has been received.

 This does not affect your statutory rights. 

 

RETURNS PROCESS

If you have placed an order and we have not shipped your goods we will issue an immediate refund. If you are in possession of the goods you must return them in their original condition to our warehouse address below at your own cost (unless we delivered the item to you in error or the item is damaged / defective). Once you have notified us that you wish to cancel an order, any sum debited to us will be refunded to you as soon as we have received the returned items.

Please send the products to our address below stating your order number and name inside the package or make a copy of your order and put that inside. We will process the refund on receipt of the goods.

Returns to: 

Meissa print & pattern
12, Sannox Drive
Saltcoats
KA21 6JE

 

YOUR RIGHT TO CANCEL

If you have placed an order and we have not shipped your goods we will issue an immediate refund. If you are in possession of the goods you must return them in their original condition to our address below at your own cost (unless we delivered the item to you in error or the item is damaged / defective). Once you have notified us that you wish to cancel an order, any sum debited to us will be refunded to you as soon as we have received the returned items.

Please send the products to our address below stating your Order number and Name inside the package or make a copy of your order and put that inside. We will process the refund on receipt of the goods.

Returns to:

Meissa print & pattern
12, Sannox Drive
Saltcoats
KA21 6JE

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